HCL Mega Drive for Freshers - Junior Engineer (2012, 2013, 2014, 2015 Batch) On 19th July 2015

Job Description:   HCL Mega Drive for Freshers - Junior Engineer (2012, 2013, 2014, 2015 Batch) On 19th July 2015 for Chennai location.

Skill Sets:     Junior Engineer Product Support (Voice Process)

1. Highly confident communicators with excellent interactive ability.
2. Tailors tone and communication style to the customers needs.
3. Offers clear explanations.
4. Demonstrable call control skills.
5. Culturally aware with good intercultural skills.
6. Crafts appropriate responses to customer objections and uses strategies to repair communication.
7. Speaks standard business English in a neutral accent with no mother tongue influence
8. Highly sentient.
9. Ability to identify and respond appropriately to customers emotions.
10. A high level of professional integrity with a tendency to do the right thing.
11. Tenacity in dealing with complex problems.
12. An analytical thinker, showing the ability to make decision and solve customer problems with minimal supervision.
13. Can identify non value add processes and practices. Able to articulate and champion more effective ways of working.

Education:   Any Graduate (BE / B.Tech / Arts and Science-Any stream) / Under Graduate ( 2014 / 2015 or previous year Passed outs) / candidates with backlogs up to 4 papers can also eligible / Diploma holders(10+2+2 only).

Experience:           0 to 3 Yrs (Freshers / Experienced)

Location:                  Chennai

Job Last Date:          Sunday, July 19, 2015

Other Details           Walk-in Date: 19th July 2015, Time: 10 AM to 1 PM

                                   **Click Here to Submit Your Resume

Address: 

HCL Technologies Ltd.
107 Harris Road, 

Near Casino Theater, 

First Floor Navin WSS Tower, 

Mount Road, Chennai.

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