Accenture Freshers Mega Walk-in Drive - Trainee Entry Level On 19th Dec 2015

Job Description:  Service Desk Agent

1. Provide excellent chat and email support to resolve user problems
2. Quickly identify and escalate user reported issues to the team lead and cross functional partners, ensuring swift resolution of bugs or emerging problems.
3. Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement
4. Follow strict guidelines and procedures
5. Ability to follow the direction of management and receive coaching and provide customer feedback
6. Ability and willingness to quickly complete large volumes of work with high quality
7. Extreme low tolerance for errors
8. All other tasks as assigned

Skill Sets: 

*Interpersonal Skills
*Ability to communicate complex technical issues in a friendly and easy to understand format (verbal and written)
*Ability to work independently and within a team
*Experience with prioritizing multiple tasks in a fast paced and ambiguous environment


Education:  Any Graduates (preferably BA, B.Com etc)

Experience:  0 to 6 Months (Freshers) - More Freshers Jobs

Location: Gurgaon (Are you looking for jobs in Chennai, Mumbai, Pune, Hyderabad?)

Other Details        Walk-in Date:  19th Dec 2015, Time: 11 AM to 3 PM

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Venue / Contact Details:
Accenture
DDC 5 Building No. 6,
Tower-A, Unitech Infospace (SEZ),
Sector-21, Dundahera,
Gurgaon.

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