iGate Exclusive Drive for Freshers : 2014 / 2015 Batch : On 2nd Nov 2015

About Company: iGate is an IT services company, headquartered in Bridgewater, New Jersey. The firm operates in North America, Asia, Europe, Japan and Australia, providing technology consultancy and services.

Job Description: iGate Exclusive Drive for Freshers : 2014 / 2015 Batch : On 2nd Nov 2015 

Roles & Responsibility:  Systems Associate - Unified Helpdesk 

1. Provide helpdesk support and resolve problems to the end user’s satisfaction
2. Monitor and respond quickly and effectively to requests received through the IT helpdesk
3. Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorit
4. Modify configurations, utilities, software default settings, etc. for the local workstation
5. Utilize and maintain the helpdesk tracking software
6. Document internal procedures
7. Assist with onboarding of new users
8. Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
9. Co-ordinate  test and configuration of new workstations, peripheral equipment and software
10. Maintain inventory of all equipment, software and software licenses
11. Report issues of Service Desk for escalation
12. Manage PC setup and deployment for new employees using standard hardware, images and software
13. Assign users and computers to proper groups in Active Directory
14. Perform timely workstation hardware and software upgrades as required           

 Education:     Any Graduation (B.Sc / BCA / B.Com / BBA / BMS) with technical background, Except  Diploma, BE and B.Tech

Experience:    0 to 2 Yrs Freshers  - More Freshers Jobs

Location:   Bangalore (Are you looking for jobs in Chennai, Mumbai, Hyderabad?)

 

Other Details   Walk-in Date: 2nd Nov 2015, Time: 9 AM to 12.30 PM 

    **Click Here to Submit Your Resume 

Address: 

IGATE Global Solutions
#158-162, EPIP Phase II,
Whitefield, Bangalore.

For more details about this job opening, click the link for more information. 

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