Company Name: Amazon
About Company: Amazon, Inc. is an American electronic commerce and cloud computing company with headquarters in Seattle, Washington. It is the largest Internet-based retailer in the United States.
Job Description:
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Skill Sets: Customer Service Associate
Communication Skills:
Excellent communication skills (written and verbal)
Excellent documentation skills
Computer Knowledge/Skills:
Ability to use a desktop computer system
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills
Customer Focus:
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Problem Solving Skills:
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Education: Any Graduates / BE, B.Tech / B.Sc / BCA / Diploma
Experience: 0 to 5 Yrs (Freshers / Experienced) - More Freshers Jobs
Other Details Walk-in Date: 16th to 19th Aug 2016, Time: 10 AM to 3 PM
Venue / Contact Details:
Amazon
Trion IT Park, Survey
No: 35, 1 Ahmednagar Road,
Behind Inorbit Mall,
Vadgoan Sheri,
Pune.
Venue / Contact Details:
Amazon
Trion IT Park, Survey
No: 35, 1 Ahmednagar Road,
Behind Inorbit Mall,
Vadgoan Sheri,
Pune.
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