Company Name: Amazon
About Company: Amazon, Inc. is an American electronic commerce and cloud computing company with headquarters in Seattle, Washington. It is the largest Internet-based retailer in the United States.
Job Description:
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Skill Sets: Customer Service Associate
*Excellent communication skills (written and verbal)
*Ability to communicate correctly and clearly with all customers
*Excellent documentation skills
*Good comprehension skills ability to clearly understand and state the issues customers present
*Ability to concentrate follow customers issues without distraction to resolution
*Good composition skills ability to compose a grammatically correct, concise, and accurate written response
*Work successfully in a team environment as well as independently
Education: Any Graduates, BE, B.Tech, B.Sc, B.Com, M.Com
Experience: 0 to 5 Yrs (Freshers / Experienced) - More Freshers Jobs
Other Details Walk-in Date: 9th to 13th Aug 2016, Time: 10 AM to 3 PM
Venue / Contact Details:
Amazon,
Building No: 9, 10th floor,
Mind Space IT Raheja Park,
Hitech City,
Hyderabad.
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