About CTS
Cognizant operates out of 16 offices and centers of operations in the United States, including New Jersey, California, Massachusetts, Texas and Illinois, to name a few. And we have well over 40,000 employees in the U.S. working out of 49 states. A growing number of our newest employees have joined us from our campus recruiting program.
Cognizant is a leading provider of consulting, information technology and business process services. Our passion is helping clients worldwide build stronger businesses and maximize their competitive performance through innovative technologies and processes. Over 255,800 associates—connected by our global delivery network—are committed to using their strategic insight, technology expertise and deep industry and business process experience to help clients harness the forces shaping the future of work.
Job Details / Role
Senior Process Executive for AR B2B Collections
Job Description
- Follow-up with customers on outstanding invoices via
- Phone call/Email
- Handling Phone calls and Processing Online Payments
- Coordinate with Dispute resolution Team and expedite the dispute.
- Coordinate with Cash application team and ensure payments are applied on time.
- Ensure escalations are handled, enhance customer experience.
- Customer Ledger reconciliation.
- Maintain audit trail on customer follow-up
- Assigning accounts with 3rd Party and handling queries from 3rd party Collections agency
- Managing Bankruptcy routine.
- Taking necessary action during Pre/Post litigation stage
- Managing small group of people and monitoring daily calls
- Be a first point of contact for all escalations
- Driving client calls
Education Qualification
Graduates
Years of Experience
3 - 4 Years
Skills Required
Knowledge in Accounts Receivables/Credit Assessment and
Cash Application
Good working knowledge in MS office especially MS excel
Exposure to ERP systems (SAP/Oracle Financials)
Exposure to reconciliation / Accrual activities
Sound written and oral communication
Work Location
Hyderabad
Interview Location
Hyderabad
Date of Interview
26th Dec 2016
Venue / Contact Information
Cognizant Technology Solutions
1st Floor. Building No.12 A,
Multi purpose room Recruitment bay
Raheja Mindspace, Hyderabad 500081
This opening is not for BE / BTech Graduates
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