Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Anand Mahindra is the founder of Tech Mahindra, which is headquartered at Pune, India. Tech Mahindra is a US$4.03 billion company with 105,000+ employees across 51 countries. It provides services to customers which include Fortune 500 companies.
Job Details / Role
Trainers / Senior Trainers (Process Trainers)
Profile
- Imparting Process training to new hires.
- Conduct specialized refresher Training to existing employees.
- Providing training on Soft Skills Training as & when required.
- Demonstrating innovation in training by carrying floor requirement into classroom training.
- Maintaining Data as per training Processes.
- Create, maintain and update reports, modules and training schedules.
- Maintain and publish RYG reports to control training attrition.
- Content Development (modules, Training material etc.)
Education Qualification
Any Graduates
Years of Experience
1 to 6 years
Skills Required
- Plan and improve training workshops and projects to monitor and groom poor performers.
- Deliver consistent, effective and memorable classes.
- Call monitoring and giving feedbacks to OJT agents.
- Live class observation, feedback collection from trainees, and other method.
- Work closely with Ops and Quality team design action plans to plug areas of opportunity.
- Responsible for defined training throughput.
- Managing retention during training.
Work Location
Pune
Interview Location
Pune
Date of Interview
13th December to 14th December 2016
Venue / Contact Information
Tech Mahindra Ltd.,
Delta 1, 5th floor Gigaspace, Behind Phoenix mall,
Vimannagar, Pune-411014
Tech Mahindra Ltd.
Sharda center, Near Nal stop,
Karve Road, Erandwane, Pune-411004
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