About IBM
IBM Global Technology Services (GTS) enables the backbone of the world economy by designing, building, running and maintaining critical infrastructures and systems across our clients’ hybrid enterprise IT environments.
We are well on our way to enhancing our IBM GTS capabilities to power the era of enterprise hybrid IT –with a focus on cloud, analytics, mobile and security services. With SoftLayer, cloud services have become a significant component of our infrastructure management services.
At IBM GTS India, you can expand your expertise through award-winning, customized leadership training, tailored to your professional development priorities, be it consulting, sales, project management or technical skills you are looking to develop.
Job Details / Role
Technical Support Associate
JD
- Handle inbound calls / emails / chats regarding technical issues for end users.
- Perform problem cause analysis
- Resolve routine client problem
Education Qualification
BSc / BCA or Equivalent
Years of Experience
0 to 3 years
Skills Required
- Good communication skills
- Good analytical skills
- Ready to work in 24*7 Environment
Work Location
Noida
Interview Location
Gurgaon
Date of Interview
17th Dec, 2016
Venue / Contact Information
Sec 39, Unitech Cyber Park,
Tower B,
11th Floor, Gurugram,
Haryana 122002
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